lL
lee L

1 reviews | Active since Sept 2016

03 Dec 2022, 10:59

Terrible

Standard bank really needs to step stuff up. Brought my mom in law to get her card at the Glen. Waiting almost an hour and still haven't been called. If they just sent their cards to their clients it would eliminate so much waiting and work. Seriously other banks can do it why can't you

0
Replies (2)
Standard Bank
Standard Bank's reply03 Dec 2022, 11:09
Official
Hello Lee
  Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 
  Kind Regards
   Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply05 Dec 2022, 15:12
Official
Hello Lee
 
Thank you for taking my call.
  
We assure you that as an organization we are committed to providing the best possible service. 

We apologize for the inconvenience and undue frustration, this has caused.  

I will advise once cards are ready.
 
Standard Bank Help Centre 
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