MC
Maria C

1 reviews | Active since Feb 2016

07 Apr 2017, 11:32

Terrible

<p>I am a so called "Prestige Client" which is suppose to mean that I have a Prestige Banker always available !!</p> <p>THIS NEVER EVER HAPPENS !</p> <p>I have been a Standard Bank client for more that 30 years. Now that I find myself in a difficult situation NO BODY IS INTERESTED in helping at all !! I have left numerous messages on cellphone numbers, landlines but still no one even bothers to get back to me !!</p> <p> </p> <p>This is really terrible service !</p> <p>So so so dissapointed</p> <p>Maria Cloete</p> <p> ********** </p>

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Replies (2)
Standard Bank
Standard Bank's reply10 Apr 2017, 12:25
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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MC
Maria C's update04 May 2017, 14:19
Reviewer Update

I have received forms from SB to complete after explaining my situation. However after I have asked and explained that I DONT WANT TO GO under Debt review ! and they confirmed that it is not, the forms claerly states that is will be