1 reviews | Active since Dec 2016

31 Jan 2017, 17:28

TERRIBLE!!!!!

<p>Yesterday I went to BP to get some food. The amount was R 172,40. My debit card declined 2 times and then it finslly went off with my credit card. but the time i got hom I see that I have been charged3 x R172. Please urgenlty resolve this . I have tried your call centre and have been on hold for over and hour. I also want to know why we have stopped sending sms notificsction when I make a payment , please urgently call me tomorrow</p>

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Replies (1)
Standard Bank
Standard Bank's reply01 Feb 2017, 08:33
Official

Good day Jenna-leigh Van Der Burg

Thank you for your posting.

Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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