Terrible

Item: Standard Bank
Rating: 1
Author: Samantha B

I really just dont seem to win with Standard bank. I recieved frunds from over seas been on the line with enterprise banking for almost the whole day with no answer. No response to my email. Service is ridiculous.. I updated that a director has resigned yet his details are still on my internet banking!!!

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

11 Sept 2024, 12:58

Hi Samantha

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards, Standard Bank Hello Peter Team***

Standard Bank's reply11 Sept 2024, 12:58

Official

Samantha B's updateReviewer Update

12 Sept 2024, 11:21

Its almost through half of the day and still no feedback or assistance. How difficult can it be to get hold of Standard Bank enterprise?

Samantha B's update12 Sept 2024, 11:21

Reviewer Update

Its almost through half of the day and still no feedback or assistance. How difficult can it be to get hold of Standard Bank enterprise?

Standard Bank's replyOfficial

12 Sept 2024, 11:29

Dear Samantha

Thank you for writing back to us.

We will follow up with our team and we will be in touch with further feedback.

Kindest regards, Standard Bank Hello Peter Team***

Standard Bank's reply12 Sept 2024, 11:29

Official

Dear Samantha

Thank you for writing back to us.

We will follow up with our team and we will be in touch with further feedback.

Kindest regards, Standard Bank Hello Peter Team***