FM
Fabian M

1 reviews | Active since May 2017

02 May 2017, 11:18

Terreble Service with Standardbank

<p>I have been to standardbank Cresta,in February 2017 to apply for Credit Card, the credit was approved and after that Credit card never got d elivered, i was told stories about how my documents were not legit, the manager at Cresta branch provided everything to card division that they needed, i never got any response afterthat.Months passed I am still waiting for the card, might you i am prestige client of which i was promised a personalised service.now for the 2nd month iam being charged reduculas monthly bank fees on my card.Last week, i called standard bank, that someone has performed a transation on line and money has been taken from my account of which i do not have any idea who did that.they took my details promised to get back to me , till today i am still waiting for feedback.</p>

0
Replies (1)
Standard Bank
Standard Bank's reply22 May 2017, 08:23
Official

Dear Fabian Matete

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***