1 reviews | Active since Sept 2012
Termination acc *** ,***
On the 11 Jan 2021 Standard bank Deptreview notified my deptcounsillor that they terminated my accounts,due to short payment but the amounts payable were more than the actual amount for a few months,so the real total amount for the certain time frame are more that we should pay.Standard bank recoveries department cant help me with arrangement for new payment amounts as stated on the Deptreview letter that I have to contact the mentioned dept to make arrangement,nor can Deptreview department helped me as I am no longer under Deptreview. So who can helped me?This is an urgent matter and I cant really understand why Standard bank terminate the accounts as we pay moGood Day
Client: Willem Jacobus Van Wyk
*** & ***
We refer to the below correspondence, the concerns raised herein is noted.
Please note that the above mentioned accounts have been terminated from debt review in January 2021, further note that repayments are monitored on a monthly basis it is crucial for the customer to maintain the minimum instalment in line with the Court order to evade termination.
Kindly be advised that we have ensured that all records are updated accordingly and we confirm that both the accounts are not currently under debt review.
The customer may liaise with our Recoveries department on ***for assistance with payment arrangements, re-instatement is not feasible for the accounts at this stage.
We do apologize for any inconvenience experienced.
Trust the above is in order.re over the past months in total that we are suppose to do.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
