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Nomonde N
1 reviews | Active since Aug 2025
26 May 2026, 07:59
Term loan with standard bank
I have an issue the Term loan I took in July 2025. I paid off the loan last month but a debit order went through again this month of which I don't understand why because the loan is paid up. In August R5,986.66 was debited into my account of which I am unsure is for what exactly because it was never communicated to me but the loan account reflects zero. I have logged a query multiple times with no assistance regarding this.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 May 2026, 08:35Good day Nomonde,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 May 2026, 08:35
Official
Good day Nomonde,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
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Nomonde N's updateReviewer Update
26 May 2026, 09:28Thank you I will wait for your response.
NN
Nomonde N's update26 May 2026, 09:28
Reviewer Update
Thank you I will wait for your response.
Standard Bank's replyOfficial
26 May 2026, 10:38Good day Nomonde,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 May 2026, 10:38
Official
Good day Nomonde,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***