TERM LOAN -NOT INSTANT AS STD BANK CLAIMS

app**** for a term loan through my Standard Bank app and was approved. I submitted all my required documents, yet I’m still waiting for any kind of feedback. The app claims the loan is instantly available, but that’s clearly not the case. This is extremely frustrating—it's been days and there’s no update. To make matters worse, if the loan expires, I’ll have to start the whole process over again. It’s infuriating that Standard Bank promotes this as an instant service when it’s clearly anything but. I’ve been a loyal customer for years, but this kind of service is unacceptable, especially when no allowances are made for the delay. It’s honestly disappointing. ZERO STARS