GM
Goitsemang M
1 reviews | Active since Jan 2016
10 Mar 2019, 07:24
Temporary block option useless
I forgot my card at a store sp called in to have it temporarily blocked. The next day, I fetched my card and had ot unblocked. It was confirmed as "being okay to use". Indeed I was able to make purchases. About 2 weeks after, I had to make a withdrawal because I had no more hard cash. The minute I inserted my card, it was swallowed by the ATM. I called the ***** line and I was told it happened because my card is blocked. So what on earth is the point of the "temporary block" option??? Now I have no money and need to wait 7 days for new card.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
10 Mar 2019, 10:20Hi Goitsemang
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply10 Mar 2019, 10:20
Official
Hi Goitsemang
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's replyOfficial
14 Mar 2019, 16:01Dear Goitsemang
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply14 Mar 2019, 16:01
Official
Dear Goitsemang
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
