GH
Glory H

1 reviews | Active since Apr 2026

14 May 2026, 16:08

Temporary access

My account is restricted and I was told to withdraw funds at a branch before closure. Is there any remote option, temporary access, or cardless withdrawal available since I'm at work and I'm not available to be able to go to branch.

0
Replies (5)
Standard Bank
Standard Bank's reply14 May 2026, 16:19
Official
Dear Glory 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards

Standard Bank Hello Peter Team 
*** 

Best regards,

Standard Bank
Standard Bank's reply15 May 2026, 09:07
Official
Dear Glory

Our team tried calling you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
***

Best regards,

GH
Glory H's update15 May 2026, 10:37
Reviewer Update
Please call me 11:30
Standard Bank
Standard Bank's reply15 May 2026, 10:48
Official
Noted, our team will be in touch.

Best regards,

Standard Bank
Standard Bank's reply15 May 2026, 13:00
Official
Dear Glory 

Thank you for taking our call.

Please note that the feedback remains the same as discussed. 

Kindly visit your nearest branch at your earliest convenience for further assistance.

Continue to have a great day.

Thank you

Kindest regards
Standard Bank Hello Peter Team 
***

Best regards,