LN
Lungi N

1 reviews | Active since Sept 2010

28 Aug 2015, 17:31

Teller stole money from the elderly

My 81 year old aunt was ****** of about R800 by a teller at the above bank. <br> <br> She reported the incident at the bank, tried to speak to a manager but it seemed management was being protected and they would not call a manager for her. She was asked to come back twice as they were investigating further which she did, but to no resolution. The teller was apparently a part-time student not a permanent staff.<br> <br> Ultimately, they promised to investigate further and call her back, but to date (more than a month later) she has yet to receive a call from Standard bank or her money back. They probably just figured, she's an old lady and will probably not take it further. Really, shame on you!!!

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Replies (1)
Standard Bank
Standard Bank's reply31 Aug 2015, 09:57
Official
Hello Unami2,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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