vM
vincent M
1 reviews | Active since Oct 2015
10 Jan 2016, 09:20
Teller shouting at me & exposing confidential dat.
On Friday the 8th I visited Standard bank Soshanguve plaza branch the teller was very rood and kept on shouting on me and accusing me of being ******** to contracts and shout very confidential info about my account, I reported her to the branch supervisor who showed little interest and booked me on a queue to close my 32 account which I was not in agreement with, I then requested to see the branch manager. But was told me he is on leave for the next three weeks. I stood on the queue for two hours with no one helping me and only two consultant working while the rest together with supervisor disappeared.
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Replies (1)Standard Bank's replyOfficial
11 Jan 2016, 13:42Hello BL08JT GP,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply11 Jan 2016, 13:42
Official
Hello BL08JT GP,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
