Telephonic Credit Card Application

<p>I am very disapointed in the service that I have recieved from standbank, I app**** for a credit card and a Call Center agent that goes by the name William Matsime was assisting me with the application I was then advised that the application has been approved and they had to confirm my employment and that was the end of it, when I send emails to follow up on my application he does not respond I called the complaints department they all told me that he will call me back and it has been escalated, I also went to the branch to see if I can get help still nothing, the lady as the branch sent an email to the consultant and his team leader but still no success in getting help. If you cannot help me just say it and not make me wait for something that is not going to happen</p>