NS
Ntja S

1 reviews | Active since Jul 2014

05 Jul 2016, 08:11

Telephone not working

<p>I called standard bank Vehicle to ask about status of my account and they said i must call ***and the number is not working i then called them back to notify them that hte number they have provided me is not working they then took my numbers several times but till today no has ever called me.</p>

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Replies (2)
Standard Bank
Standard Bank's reply05 Jul 2016, 11:30
Official

Good day Samuel Moleleki

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Standard Bank
Standard Bank's reply06 Jul 2016, 08:20
Official

Good day Mr Moleleki

Thank you for allowing us the opportunity to assist with your complaint.

As discussed telephonically i trust the matter has been resolved and all is now in order.

We value you as a loyal customer and trust that you will continue doing business with us and in doing so allow us to restore the banking relationship.

Regards

Levi