KB
Kavesh B
1 reviews | Active since Mar 2009
10 Nov 2018, 15:32
Technical Problems
I'm currently at the mall shopping and none of my cards are working due to a standard bank technical fault, I cannot withdraw or swipe my cards. What kind of bs is this?
They say it would take up to an hour to resolve so if were to be filling petrol or whatever I'd be stuck.
Pathetic service.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
12 Nov 2018, 10:52 Dear Kavesh
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply12 Nov 2018, 10:52
Official
Dear Kavesh
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
KB
Kavesh B's updateReviewer Update
13 Nov 2018, 11:50Walking around getting all the items you want to buy and than waiting in a queue with people behind u whilst u hold up the line because none of your cards work and Standard Bank doesn't even have the decency to notify u about the technical problems before hand nor when it was resolved.
You obviously don't appreciate your clients and their support.
KB
Kavesh B's update13 Nov 2018, 11:50
Reviewer Update
Walking around getting all the items you want to buy and than waiting in a queue with people behind u whilst u hold up the line because none of your cards work and Standard Bank doesn't even have the decency to notify u about the technical problems before hand nor when it was resolved.
You obviously don't appreciate your clients and their support.