Technical problem is the bank itself.

For two days now I have been trying to buy airtime each time I have to got through the whole process including OTP etc only to be told they have a Technical Problem and I must try again later...surely your IT section know there is a problem and warn clients before they try and buy data or airtime, it does not end there...they then debit my account with the amount requested and then reverse it with a credit ....huh?????????....surely your Technical problem should stop that.....and it doesn't end there either your online banking screen has an option for "reporting a problem"...well guess what that has not worked for months. Standard Bank all I can say is that you are starting to operate like a stovel and I know this review will fall on deaf ears.