1 reviews | Active since Mar 2009
Technical Errors Being Blamed on Me
Standard Bank's website kept sending me in circles and having technical problems when I tried to pay a supplier. Its system then incorrectly concluded, based on its own technical errors, that there was suspicious activity on my account.
I used the app to contact the bank. Two bankers were immediately disconnected after joining the chat - more technical errors. A third banker then came online and transferred me to someone at Internet banking. That person then transferred me to the ***** division. I have been holding on now for fifteen minutes and am still number 12 in the queue. Something is wrong with Standard Bank's system today.
Please get someone to phone me so I can pay the supplier.
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
