KM
Katlego M

1 reviews | Active since Aug 2022

05 Jul 2024, 07:36

Technical error

I have a serious problem with Garankuwa branch,I had to wait for three hours in the queue only to be told that their system deleted me automatically plus their system was super slow to a point that 1 consultant took over three hours with 1 client hence there was no movement in the queue,Lebogang Mkhwa**** took his lunch after the bank closed not fair on them.

0
Replies (1)
Standard Bank
Standard Bank's reply05 Jul 2024, 07:40
Official
Dear Katlego

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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