MB
Mike B

1 reviews | Active since Dec 2019

30 Jun 2023, 08:26

“Teacher, just another brick in the wall”

Don’t assume Standard bank gives attention to details. I lost my phone and subsequently the simcard. When reporting this to Standard ban on June 12, it was agreed that my account and electronic banking will be blocked until a new credit card could be sent. I send an email with a delivery address in France, followed up with the courier company, nothing came from the promise! Travelling in Europe without a credit card or banking app will cause me and my wife to sleep on a bench and looking in dustbins for food. Fortunately we paid our tickets in advance- except for going back home😂 please, if you want to call me, use this number ***

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Replies (1)
Standard Bank
Standard Bank's reply30 Jun 2023, 08:39
Official
Dear Mike

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query.

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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