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willie W
1 reviews | Active since Aug 2012
11 Dec 2019, 11:09
Tax-Free investment account. Decrease in interest received
Requested explanation on the following. Please see attached statement of my Tax -Free Account at Standard bank. Question!? Why does my monthly interest receive decreases? Even with more days in the month? Interest are capitalised as well. Please advise urgently as it “boggles” my mind.
Received response from: Tshamano Mathivha Customer Contact Centre E-mail Unit
It is my pleasure to assist regarding your request. In order for us to best advise we do need to confirm the below information. Information was confirmed as requested.
To date no answer from Standard Bank!
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Standard Bank's replyOfficial
13 Dec 2019, 06:09 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Best regards,
Standard Bank's reply13 Dec 2019, 06:09
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Best regards,