NS
Nelio S

1 reviews | Active since Mar 2009

08 Aug 2016, 11:01

Tax free call account / tax free Investment account

<p>Good day<br />I tried contacting your call centre but unfortunately no one was able to assist me with the following:<br />I have R30000 invested in a tax free call account (earning 6.7% interest). I see that you now offer a tax free investment account with the opportunity to invest in the JSE. This product wasn’t available when I opened the tax free call account. I would like to know if my R30 000 can rather be “transferred” to a tax free investment account in order to earn more interest (without incurring a SARS penalty of 40%). If this isn’t possible, then please advise on how I can transfer my tax free account to another financial services provider</p>

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Replies (2)
Standard Bank
Standard Bank's reply10 Aug 2016, 07:53
Official

Good day Nelio

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply11 Aug 2016, 13:33
Official

Dear Nelio

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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