SG
Serijke G

1 reviews | Active since Oct 2009

28 Aug 2015, 12:32

Tax certificate

I have phoned Standard Bank home loan call centre twice in 2 weeks to request a Tax certificate for my home loan. On both occasions they assured me that I will receive it within 48 hours. I'm still waiting for my Tax certificate. And my accountant is waiting for me to finish my submission to SARS. Can we please get this matter resolved today? Thank you

0
Replies (1)
Standard Bank
Standard Bank's reply28 Aug 2015, 16:02
Official
Hello serijke,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***