tardy customer service
<p>On the 16th of September I went into Tygervalley branch to query an account I had paid up and requested to have closed in early April 2016. I was promised the matter would be resolved and Iwould get feedback from the manager by the 21st of September 2016. To this day 12 October 2016) I have not had any feedback on that matter and I must say I am glad I have switched banks! I pity all the people I referred to this bank thinkng they'd get great service.</p>
Good day Nontuthuko Zoleka Chamane
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Nontuthuko Zoleka Chamane
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Nontuthuko Zoleka Chamane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Nontuthuko Zoleka Chamane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Ms Chamane
We refer to the e-mail correspondence and confirm that the matter has been addressed.
Thanks,
Complaints Resolution Centre
***
Dear Ms Chamane
We refer to the e-mail correspondence and confirm that the matter has been addressed.
Thanks,
Complaints Resolution Centre
***
thank you.
thank you.