1 reviews | Active since Dec 2018
TAP TAP - Helping ******* ***** your money
TAP ! TAP ! and it's all paid for .- Wonderfull! Only problem " it does not matter who TAP TAPS your card' - its paid for and it comes off your account "What if the card gets ****** ? we asked " if your card is ****** they can only ***** R500 " R500 a Transaction did not seem to register or matter with her Well we had our card ****** , at a ATM , before TAP TAP - and by the time we had "dialled 3 to report a ****** card " ," dial 6 if you know who stole your card " "dial 1 if you live in South Africa ' "Dial 7 if you had eggs for breakfast" "Dial NNN if you want ?????? etc etc etc - 5-6 minutes and 6-7 "Dial If's " later "****** Cards - how can I help you" To LATE! they had ****** R2000 out of our account .- R2000 that was never refunded How many TAP TAP's at R500 a Tap could they have done in that time Given all the above there was no way we wanted this new "wonderfull addition" to the ******* tool box 3 HOURS ! from bank clerk to bank manager is what it took to get TAP TAP of my card something I did not want - but Standard Bank thought I must have I did not ask for it - I was not asked if I wanted it Whoose dam money is it anyway?
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
