1 reviews | Active since Nov 2017
Tap and Go
I made a purchase of R410 and the the tap and go option was used on my standard bank gold cheque acc. No pin was required. Went into diamond Pavillion Kimberly branch and requested a pin be put on the tap and go option. Irrespective of the amount that is being tapped. and consultant Meegan told me that it was in the terms and its standard on the card. I Dnt have a problem with my card being tapped. Bt what happens in the event should my card be lost or ******. Then the card can just be tapped. Yes apparently just R200 Is supposed to go through Bt perpetrators can go to various stores and buy fr R200 and besides my card went through fr R410.
Yes I'm a new client and of course Im just a number and standard bank is Nt in need of me, Bt If it can't b removed then unfortunately I will have to change banks. I too work in retail and have seen that FNB has tap and go Bt can even put a pin on twenty Rands.
So if this cannot be changed, then I unfortunately have to go... Bt like I said.. I'm just another paranoid customer.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 04 December 2017.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 04 December 2017.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
