tandard Bank is Robbing me blind with debit order fees

Item: Standard Bank
Rating: 1
Author: Eddy N

Standard Bank is Robbing me blind with debit order fees, everytime a debit order goes off my account I don't get an sms notification but will always receive a returned debit sms. this has been happening for the last 3 months whenever I call them "they are experiencing High Volumes" they have also changed my debit dates.

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Replies (1)

Standard Bank's replyOfficial

26 Dec 2020, 06:47

Hello Eddy

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's reply26 Dec 2020, 06:47

Official