Talks to me like he owns the bank

Thabiso needs to to apologize to me for being rude on the phone when he contacted me about my credit card repayment because he didn't want to understand or listen to me. After acting as if he owns the bank he hung up. This all happened on 24 January. I finally got a call on Monday from a nice lady who I agreed with.<br> <br> He is arrogant and full of himself and for him to treat customers like that is not acceptable.