Taking your debit orders for the one's missed

I called Standard Bank U count rewards earlier today. (I need to add here the lady I spoke to was absolutely amazing on the phone, and extremely helpful - she of course doesn't make the rules). I joined U rewards card when rewards first started, however long that's been, and have been accumulating them ever since \for a rainy day". I was in shock when she told me I had 98 points available - as far as I was aware"