TAKING MONEY WITHOUT MY PERMISSION

I have been an loyal client of Standard Bank for years now . I have an Business Account and Personal Account .My business account had an overdraft facility and due to financial constraints i felt behind with my payments .However i went to the branch ,made arrangements and everything were in order.I paid the required amount and my arrears were just over R1500 ,however personal bank account was NOT linked to my business account .Why do Standard Bank take money out of my personal bank account to pay for my overdraft (which were NOT linked to my business account???)

Standard bank did not take the arrears ???they decided to deduct the whole balance from my personal account . Leaving me with no money in my account .I never gave them permission to do that ? It's festive and i am battling financially .This is so unfair .

What i really do not understand , a few days later another deposit was made into my business account and they took that money too ???After claiming that the overdraft has been paid in FULL. I visited the Tyger Manor Branch twice and the branch manager is not helping at all... They said only Grace in Johannesburg can assist but she never picks up her phone . i want my money back , i never gave you guys to take money out of my account without my permission .i will take legal action against you .

I have been an loyal customer to you guys , and this is the thank you i get ... I am very dissapointed in your services and want this matter to be resolve within this week. i already spend so much time and petrol money going to the branch and still this matter has not been resolved .