SP
Samantha P

1 reviews | Active since Apr 2021

28 Jun 2023, 10:07

Taking Money without Authority !!

I have gone under Debt Review and the company that i am dealing with had sent the Debit order cancellations.

This morning one of the loans that are under Debt Review had gone off.

WHY THE **** ARE YOU TAKING MY MONEY !!! YOU NO LONGER HAVE AUTHOURITY TO TAKE MY MONEY!!!

I WANT MY MONEY BACK WITHIN 48HOURS! and YOU BETTER MAKE SURE YOU DO NOT TAKE ANYTHING MORE FROM ANY OF MY OTHER LOANS AS ALL MY ACCOUNTS WITH STANDARD BANK ARE UNDER DEBT REVIEW!!!

THIS IS THE LAST STRAW, STANDARD BANK IS NOT A GREAT PLACE TO BANK!

I have always had an issue with you ! I WANT THIS SORTED! I WANT MY MONEY BACK!!!!

0
Replies (6)
Standard Bank
Standard Bank's reply28 Jun 2023, 10:23
Official
Dear Samantha
 
Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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SP
Samantha P's update28 Jun 2023, 10:35
Reviewer Update
I WANT MY MONEY BACK !!! YOU NO LONGER HAVE AUTHORITY !!!

MANAGEMENT NEEDS TO CALL ME IMMEDIATLY AND MAKE SURE NOTHING ELSE GOES OFF OR I WILL TAKE THIS VERY FAR!!

THIS IS ******** OFFENCE IF I AM UNDER DEBT REVIEW AND THE COURT APROVED THAT I AM UNDER DEBT REVIEW!!

I WILL NOT TAKE THIS LIGHTLY!!
Standard Bank
Standard Bank's reply28 Jun 2023, 11:00
Official
Dear Samantha 

We will request our team to look into this matter urgently.

Please be on the look out for further feedback.

Thank you
 
Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply28 Jun 2023, 11:04
Official
Hello Samantha

We have noted your concerns, may you kindly allow the team to look into this matter and provide feedback and a resolution. 

We will be in touch with you to resolve this matter. 

Regards,
Standard Bank Help Centre
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SP
Samantha P's update29 Jun 2023, 08:19
Reviewer Update
STILL NO ONE HAS CALLED ME WITH SOLUTION.

THIS MORNING I FIND THAT MORE DEBIT ORDERS HAS GONE OFF!

YOU ARE NOT ALLOWED TO DO THIS !

I WANT MY MONEY BACK! I WANT MANAGEMENT TO CALL ME !
Standard Bank
Standard Bank's reply29 Jun 2023, 08:49
Official
Dear Samantha 

We sincerely apologize for the delay.

We will follow up with our team and revert.

Thank you

Regards,
Standard Bank Help Centre
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