Taking from the Poor and Deceased

Item: Standard Bank
Rating: 1

Money was taken from my one account to pay my overdraft in another account. Without getting approval from me. This wasn't my money they have taken. It's money paid by Momentum to pay for my Father's Funeral. I have sent messages, but no one comes back to me regarding this.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

10 Jul 2017, 15:09

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply10 Jul 2017, 15:09

Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank's replyOfficial

12 Jul 2017, 11:48

Dear Mrs Louw

I refer to the email correspondence wherein the feedback has been provided, however should you have any further concerns you can contact me.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply12 Jul 2017, 11:48

Official

Dear Mrs Louw

I refer to the email correspondence wherein the feedback has been provided, however should you have any further concerns you can contact me.

Thanks,

Complaint Resolution Centre

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