Taking Clients full salary without trying to be of assistance!!!!!!`

<p>I have been unemployed for a couple of months. I had a payment arrangement in place with Standard bank and have done my best to upkeep this as far as possible unfortunately in March I defaulted on the arrangement and on the 31 st of May 2016 they took the first salary I have gotten at my new position. A full R12600. Needless to say I was distraught. Standard Bank did not try to make alternative arrangements with me or help me as the client who just by the way have not run away I still bank with them, I will be lodging a complaint with the banking ombudsman and I will be leaving Standard Bank. Sad truth is I am aware of another person whom they have done the same thing to just this week. Do you have any customer loyalty Standard Bank???? I will never recommend them to anyone ever again. No available reasons nothing on paper and you cannot provide me with answers or assistance. I have sent an e-mail to the banking ombudsman and I will not leave this here. How do you justify rendering your clients without anything Standard Bank?????? What kind of customer care is this????</p>