TZ
Thabsile Z

1 reviews | Active since Aug 2017

13 Feb 2023, 21:29

TAKING A LOAN WITH STANDARD BANK WAS THE WORST MISTAKE EVER

Try exhausting all your options before you take a personal loan with Standard bank. My credit score us poor because of the little amount that I took with Standard bank which doesn't even exceeds R50000 but their consultants cheated me by not explaining the terms of the loan to me properly and she made me sign an electronic copy and I never received the hard copy. She set the monthly installments to R2400 instead of R1300 and since I can't afford to pay that much my account is in arreas and when I reported the matter they Said I had no proof since it was a face to face consultation. Please let Standard bank be your last resort if you need a loan.

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Replies (2)
Standard Bank
Standard Bank's reply14 Feb 2023, 07:23
Official
Dear Thabsile 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply14 Feb 2023, 07:27
Official
Dear Thabsile

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards
Standard Bank Hello Peter Team 
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