1 reviews | Active since Oct 2016
Taking a deceased person's money
<p>My Mom was a client with Standard Bank for many years. She passed away recently. I stopped the account and handed in a death certificate. The bank is still deducting service fees and membership fee for I do not know what. I assumed that when you stop an account it becomes frozen and can only be released on instruction from the executor. The Will is still being processed.</p>
Good day Danie Grobbelaar
Thank you for your posting.
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Complaint Resolution Centre
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Good day Danie Grobbelaar
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Good day Danie Grobbelaar
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Danie Grobbelaar
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Danie Grobbelaar
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Danie Grobbelaar
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***