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Amanda R

1 reviews | Active since Aug 2024

29 Mar 2017, 13:44

TAKES FOREVER TO DO SOMETHING AND THEN THEY GIVE YOU AS THE SINNER

<p>I have a problem with Std Bank Vehicle Finance since last year September it took them forever to sort out the problem. After it was sorted out I asked why a certain amount was added per month to my contract as well as 1 extra month to my contract. This is now what 2 months(?) and they still sent me an sms yesterday claiming they are still investigating - REALLY???? 2 MONTHS ???? </p>

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Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2017, 09:44
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


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