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johnson.leeanne johnson.leeanne

1 reviews | Active since May 2016

27 Sept 2023, 10:20

TAKES A WEEK TO OPEN A BANK

TAKE A WEEK TO OPEN A BANK ACCOUNT! ***! I GET GIVEN A TEMPORARY DEBIT CARD BUT I CANNOT USE IT AS IT HAS TO BE ACTIVATED. NO ONE IS PHONING ME BACK. I HAVE NO ACCOUNT FOR MY SALARY TO BE PAID INTO. I CANNOT MAKE ANY PAYMENTS. I DO NOT KNOW WHAT MY BANK ACCOUNT NUMBER IS. ITS TAKEN NOW MORE THAN A WEEK AND I'M FED UP.

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Replies (5)
Standard Bank
Standard Bank's reply27 Sept 2023, 10:23
Official
Hi Lee-Anne

We're sorry to hear that your experience has been like way. We take these issues extremely seriously, so you can rest assured that we will respond to your inquiry right away. 

We'll look into it more thoroughly and get back to you soon. 

Kindest regards, Standard Bank Hello Peter Team*** 
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johnson.leeanne johnson.leeanne's update27 Sept 2023, 10:55
Reviewer Update
COMPLETELY UNACCEPTABLE!
JUST GOT MY DEBIT CARD AND NO ACCOUNTS ARE LINKED TO MY ACCOUNT! NOW I'M NUMBER 97TH IN QUEUE TO CHAT TO A CONSULTANT. I'VE BEEN TO THE ATM TO POSSIBLY ACTIVATE MY ACCOUNT AND NOTHING.
Standard Bank
Standard Bank's reply27 Sept 2023, 11:04
Official
Dear Lee- Ann

Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
 Kindest regards, Standard Bank Hello Peter Team *** 
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johnson.leeanne johnson.leeanne's update27 Sept 2023, 11:23
Reviewer Update
CALLS KEEP GETTING DROPPED. I HAVE TO GO INTO THE BANK FOR A 3RD TIME NOW.
Standard Bank
Standard Bank's reply27 Sept 2023, 11:30
Official
Dear Lee- Ann

We apologize for this inconvenience kindly be on the lookout for a call from our team. 
 Kindest regards, Standard Bank Hello Peter Team ***