Take Me Home Service

On Friday the 30th at 8am I ordered take me home service for collection from Stellenbosch at 12.30am. I contacted them at 5pm to move it to 12am & they said that the driver had been dispatched & they will contact them. At 11.45 I contacted the call centre to find out the ETA of our driver only to be told that my order had been cancelled at 10pm! We then were contacted by ***, to find out if we had been collected & that someone would contact us shortly. Another 15 minutes passed so we called the call centre again,to be told our driver from Scooter Angels was delayed & in Durbanville so 20 minutes away. By now it was well past 12.45!Luckily the drivers from team 55 had been in the area & rushed back to collect us,our only alternative to not drinking & driving. A member of the call centre team,Craig Basson,claimed full responsibility & said that there had been an error on their side - a woman, Fadeela, had cancelled our order. When we contacted this woman directly, she told us that a team had arrived & tried to contact us but had not been able to reach us on either of the numbers we provided - there was no missed calls on & we were standing at our car from 11.45 so unlikey!