LV
Letitia V
1 reviews | Active since Jan 2015
14 Feb 2015, 01:30
Take me home... or NOT
I arranged Take me home service for tonight. We were supposed to be collected at 12:00, however, after 3 follow up calls, at 01:26, No one from Standardbank advised the status. Obviously this was not arranged. Now we are over the limit having to make alternative sleeping arrangements. This is not acceptable and this service will never be used again.
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Standard Bank's replyOfficial
16 Feb 2015, 09:19Hello Letitiav13,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply16 Feb 2015, 09:19
Official
Hello Letitiav13,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***