Take back Advance account fro Macroberts

I app**** for debt review and my counsellor assured me that my Advance Account with standard bank will also be paid via PDA however non of my creditors were ever paid and as a result all my creditors terminated whatever agreement they had with my counsellor. The debt review flag was removed (I'm not under debt review) from my profile however my creditors handed me over to the collection agencies. I requested Standard bank to take back the account from Macroberts as I can afford the original installment but I was told I have to settle the arrears first. I am still awaiting how much should I pay for them to take back the account from Macroberts as I feel comfortable paying Standard bank directly. PLEASE HELP ME. My request is Please restructure my account and propose a new installment and by doing that you will be making my life much better.