1 reviews | Active since Sept 2011
Systems offline once again! What a freaking joke!
Me and my friend went to the Centurion branch yesterday. I went to collect my new gold card but the que went so slow! It took me at least 40 mins just to get my gold card. Then we wanted to buy some Euros as for we are going to Spain in 3 weeks time. Guess what? Your pathetic system was offline. We wanted to buy R10,000 worth of Euros each. I told my friend that there is absolutely no way that I'm going to support Standard Bank at all and would rather support your opposition. We went to Centurion Mall and went to ABSA and FNB. None of them had Forex facilities and we then decided to go to America Express. Boom!! Standard bank lost out on R20,000 worth of business. Your system is constantly offline. I'm actually glad I went through another bank. I app**** for a Virgin Money credit card and not a SBSA one as for your system is constantly offline. I wish FNB the best of luck as for SBSA is always and constantly OFFLINE! PATHETIC!! Every time someone tries to praise SBSA I tell them to shut the hell up! I'm so upset that my dad told me to open a SBSA 13 years ago. Standard Bank: Moving backwards, FAST! Oh, your website is offline as I'm typing this! Hahaha! What a joke!
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
