Systems down has affected me.

Standard banks systems failure today has affected my debit orders. I am at my wits end. I have been in the bank/ Hyde park branch and sitting on the phone all day trying to get funds cleared and not one person could help me, this has been the worst stress I have ever dealt with. Standard Bank will not put through money owed to you because their systems are down but they will make sure they take their money even though their systems are down. I am disgusted!