Systems are Terrible

I am unable to make international payments because for some reason, they have my entire address including postal code but their ridiculously useless systems can’t tell that I’m in Gauteng province.

As a result I’m sitting in a branch trying to provide proof of address and am now sitting in your 2 of what seems to be a 8 hour queue. TO PROVE THE OBVIOUS.

I sincerely regret the day Standard Bank became my primary bank. I’m stuck here now, don’t become a victim of these terrible systems and customer care procedures.