TM
Thabo M
1 reviews | Active since Oct 2018
26 Aug 2021, 11:41
System Update
Good Morning,
I am a standard client although I haven't been with them for years. I was under DR and managed to get out a few months back. I tried to apply for finance for several times with no luck, and their system still picks up the DR status. I then spoke to their DR department which confirmed to me that I am not under DR. So where is the block Standard Bank because I believe this is just a click of a button to remove the DR status!
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Standard Bank's replyOfficial
27 Aug 2021, 00:52Hello Thabo,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply27 Aug 2021, 00:52
Official
Hello Thabo,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***