RA
Rashaad A
1 reviews | Active since Sept 2011
05 Sept 2015, 11:08
System rejecting payment
i did a pay and clear from FNB to a standard bank account (today) and have confirmed with the FNB team that all is good on their end. But for some weird reason it seems the standard bank system is rejecting the pay and clear eft amount. Tried this twice in two different channels (app and browser). <br> <br> Funny thing is yesterday the exact same amount to the same beneficiary was paid with no issues. Is there some strange limits or restrictions on Saturday that would reject the payment ? I left standard bank as a client years back for shoddy service and it seems I still can't shrug you guys off
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Replies (1)Standard Bank's replyOfficial
09 Sept 2015, 15:24Hello adamrza,
With reference to our telephonic conversation today, it was confirmed that the problem was at FNB.
Kind regards
Pearly James
Complaint Resolution Centre
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With reference to our telephonic conversation today, it was confirmed that the problem was at FNB.
Kind regards
Pearly James
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply09 Sept 2015, 15:24
Official
Hello adamrza,
With reference to our telephonic conversation today, it was confirmed that the problem was at FNB.
Kind regards
Pearly James
Complaint Resolution Centre
***
***
With reference to our telephonic conversation today, it was confirmed that the problem was at FNB.
Kind regards
Pearly James
Complaint Resolution Centre
***
***
Best regards,
