BK
Brian K

1 reviews | Active since Mar 2009

22 May 2024, 10:16

System not updated

Good day, I was declined 16 May 2024 by the bank to increase my overdraft. But the system is not updated. It still shows on my App it is with the branch and I must complete. Please update the system correctly or close the application asap.

0
Replies (2)
Standard Bank
Standard Bank's reply22 May 2024, 10:34
Official
Dear Brain, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply24 May 2024, 07:36
Official
Dear Brain, 

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team 
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