NH
Neville H
1 reviews | Active since May 2011
17 Apr 2019, 13:36
System issues 13 April 2019
So got the charges reversed for POS declined fees because of an issue with Your systems. Reference number ********** 459 on,y to find out now that i have been charge some other POS fee for the transactions. Emailed Nkululeko Sitole and still no response. What is going on?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Apr 2019, 16:22Hi Neville
The matter has been escalated and you will received feedback as soon as possible.
Regards,
Complaint Resolution Centre
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The matter has been escalated and you will received feedback as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's reply17 Apr 2019, 16:22
Official
Hi Neville
The matter has been escalated and you will received feedback as soon as possible.
Regards,
Complaint Resolution Centre
***
***
The matter has been escalated and you will received feedback as soon as possible.
Regards,
Complaint Resolution Centre
***
***
NH
Neville H's updateReviewer Update
23 Apr 2019, 12:22The matter has been escalated and still no feedback. Pretty ridiculous if you ask me. When can this be resolved ?????
NH
Neville H's update23 Apr 2019, 12:22
Reviewer Update
The matter has been escalated and still no feedback. Pretty ridiculous if you ask me. When can this be resolved ?????