SYSTEM DIDNT RUN TO DEBIT MY ACCOUNT FOR MY BOND

I am frustrated and disappointed that Standard sent me an sms that my Decemeber 2015 bond instalment will be debited on the 15th of December and to my surprised I was not debited as your batch did not run to debit my account, given the busy period in December I could not track my account and balance and I believe Standard had debited my account . The reason I gave instructed to Standard to debit my account on the 26th is to avoid such things where I end up with bad track record and unnecessary interest charged on me . <br> <br> Secondly I don't think I should be penalised and charged interest on something which I am not responsible for as I believe it Standard responsibility to ensure my account is debited timeously. <br>