JW
Jayne W
1 reviews | Active since Oct 2019
15 Jun 2021, 12:57
System always down on month end
If there were no stars I would give them NIL. Countless problems accessing your own money on month end, but there is always a system problem, so you have no funds for anything. I decided to switch, cancelled my accounts, and they couldn't even get that right. I had funds in my account, not much, but at least R100 - guess what, they sucked it up and put it down to charges! I am so glad I switched accounts. I dealt with Simpler, they didn't get Better, so I left Faster. If you are looking to open an account, think twice before using this one!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Jun 2021, 13:34Hi Jayne W
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Standard Bank's reply15 Jun 2021, 13:34
Official
Hi Jayne W
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Standard Bank's replyOfficial
17 Jun 2021, 11:25Hi Jayne W
Thank you for posting your comment.
Please can you respond to the e-mail sent to you. We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
Please can you respond to the e-mail sent to you. We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Standard Bank's reply17 Jun 2021, 11:25
Official
Hi Jayne W
Thank you for posting your comment.
Please can you respond to the e-mail sent to you. We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
Please can you respond to the e-mail sent to you. We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Standard Bank's replyOfficial
18 Jun 2021, 10:01Hi Jayne W
Thank you for posting your comment.
Please can you respond to the e-mail sent to you. We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
Please can you respond to the e-mail sent to you. We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Standard Bank's reply18 Jun 2021, 10:01
Official
Hi Jayne W
Thank you for posting your comment.
Please can you respond to the e-mail sent to you. We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
Thank you for posting your comment.
Please can you respond to the e-mail sent to you. We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******