Switching to FNB seems more and more appealing!!!

<p>I made an international payment to someone which still has not received the funds since March 2017. Queried it with Standard Bank via email and telephonically and was pushed from pillar to post from department to department. Each time i call into Standard Bank I have to wait 20 minutes for the first person to answer the phone and then get transferred furiously. Does anyone take accountibility for what they do in this company?</p> <p> </p> <p>Was then told to go into the branch after a month of trying to get a resolution and proceeded to wait 1 hour 5 minutes to be seen and get told that its been over 40 days and they cannot do anything because of this. And to top it all off i have to oay R300.00 to recover the fund from another Standard Bank International account. Was promised a manager would contact me yesterday and low and behold still nothing.</p> <p> </p> <p>I have honestly have had enough. This is my last resort to get somewhere with this.</p> <p> </p> <p>Seems I may have to switch to FNB</p>