SWITCHING BANKS ASAP!

So I complained earlier about Standard Bank's absolutely pitiful customer service. That issue hasn't been resolved. That's why I'm in the process of switching banks right now. Today I needed to log in to my internet banking to get some information for my new bank. I changed my cell number about a month ago, went to the Woodlands branch and everything. I did my part. I try logging in to my internet banking, but I forgot my password, and guess what? OTP's for my new number has NOT BEEN ACTIVATED YET! What?! I call the call centre and the consultant on the other end tells me that I can reset my password, but I need to deactivate cellphone banking and register for it ALL OVER AGAIN! How ridiculous! So I go out of my way to make sure my bank gets my new information, and they just DON'T USE IT?! Can't wait to make this switch final.